A 99.9% Server Uptime
We have set up our shared web hosting platform using stable hardware components and strongly modified software. Our admins have installed a tweaked version of Security–Enhanced Linux on each of our hosting servers to ensure utmost security and stability. We have installed a number of anti–DoS appliances in addition to highly effective firewall programs to make sure our network is unassailable and secure.
All our shared web hosting plans feature a 99.9% server uptime guarantee. And no matter which datacenter you select, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s essential to also build your own network infrastructure. For this reason, we built a custom internal network in all our datacenter facilities. Based on first–rate Juniper switches and routers, our internal network allows for flabbergastingly fast data transfer speeds and is completely redundant.
As a result, you can enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, no matter which web hosting plan you’ve opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our services, or if you consider them inadequate, or if you decide that you want a VPS servers instead of a cloud hosting package – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep full control of your domains even when you cancel your web hosting account with us.
24/7 Technical Support
We’ve conscientiously hand–picked each single member of our 24x7 support department to make certain that we can offer the best support you can get. Each one of our support engineers has lots of years of experience dealing with web hosting accounts behind his back, so they know what they are doing. And they’re available 24–7–365 – you can contact them at any time and they will get back to you ASAP.
Their average ticket response time is just twenty minutes, while with other web hosting suppliers you are forced to wait for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in under 1 hour.