1 hour ticket response
We are devoted to delivering a quick and appropriate solution to each ticket sent by a customer. Our trained client care team representatives will examine your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all support tickets. Actually, the average trouble ticket response time has proven to be twenty minutes.
An Exceptional Client Support Service
We have a team of web hosting support techs who are ready to answer all your requests every time you require help. The vast majority of our tech support staff members have several years of experience in the shared web hosting field, which suggests that you can always rely on fast and comprehensive answers to your requests.
A User–Friendly Help Center Section
To help you find a quick tip on how you can use a given service, we have integrated a really intuitive Help Center section in your Control Panel. You can search through a vast collection of web hosting account management articles and website management articles, refer to our F.A.Q. archive or watch our step–by–step video tutorials.